joined Unlimited plan- data stopped working

rougerider
Member

I joined the unlimited plan 2 days ago ever since then my cellular data stopped  so totally not a fan of this unlimited plan- I lose my employee discount and pay extra money for a service that doesnt work. verizon needs to fix this and soon!

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Re: joined Unlimited plan- data stopped working

rcschnoor
Sr. Leader

Which tier of unlimited data did you get? The cheapest tier of unlimited data, Start Unlimited, has a restriction of your data possibly being slowed during times of congestion. This could give you the impression your data is not working if you are coming from a shared data plan without any chance of your data being slowed.

If you move up 1 tier to Play More Unlimited , you won't have the possibility of having your data slowed until you have used at least 25 GB of data in a month.

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Re: joined Unlimited plan- data stopped working

bearone21
Leader

is data toggled on? re-boot the phone.

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