Data

dezigolden
Member

For some reason I am running out of data these last two months the first few days into a new billing cycle.  This has never happened before.  I work from home.  I can see where I'll be just sitting near my phone and it's going on and off LTE.  What is this garbage?

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Re: Data

Ann154
Expert

Do you have Wi-Fi Assist enabled on the phone? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Data

Community Manager
Community Manager

Hi dezigolden, I am sorry for the issue with you running out of data before the end of your new bill cycle and for your device going on and off of LTE. Let find out what's going on to address these issues. Are you primarily indoors when you have the issue of the LTE going off and on? Are you using any third-party apps in the background on your device? What is the make and model of your phone?

 

EdwinW_VZW

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