iphone 7 has been spinning circle for an hour
ZWEIF1
Newbie

This happened during replacing a damaged iphone and syncing with iPHone. I cannot get the device off the spinning circle. How can I get past this?

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Re: iphone 7 has been spinning circle for an hour
vzw_customer_support
Customer Service Rep

ZWEIF,

We understand the importance of having a working phone. I would be lost without my phone. Let’s get this fixed. Are you syncing with iTunes? Have you tried turning the phone off by holding the power and home button at the same time?


JenelleR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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