What is the question? There is a deductible when you file an insurance claim.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
cokecada1, we are sorry to see that you may have had an incident with your device. Please allow us to further go over the details. If you currently have insurance with us, there is a deductible amount to receive a replacement phone if your current device is damaged. Please follow this link www.phoneclaim.com/verizon to view your deductible amount or you can call Asurion at 888-881-2622.
SylviaT_VZW
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