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iPhone keeps toggling between WIFI and tower. Tower signal strength too low to maintain connection. How do I force WIFI all the time?
SleepyHollow93
Enthusiast - Level 1
‎04-01-2020 06:48 AM

I have tried airplane mode but that does not work as it wants to turn off AM before making a call.  

 

There is no setting I can find that addresses this issue.  Basically, the phone is not dependable at home because of this.  I have WIFI all over the house, but cannot depend on WIFI calling in teleworking mode.  

 Help!

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Re: iPhone keeps toggling between WIFI and tower.
vzw_customer_support
Customer Service Rep
‎04-03-2020 07:01 AM

It is important that you are able to get the performance you need, SleepyHollow93. Do you know if Wi-Fi Assist is enabled on your device? Tap settings, tap Cellular, scroll all the way past the app list, until you get to Wi-Fi Assist. Wi-Fi Assist allows your phone to connect to LTE when it detects a weak or unstable Wi-Fi connection. If you see that it is enabled, be sure to disable it, and take note of whether anything changes in regard to your device's performance. 

 

PeterP_VZW

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