Re: What is your deliver by date for iPhone 7 Plus?

Member

Been hovering around for the last three weeks. I figured I'd add mine to the list - maybe it'll make mine ship faster ;D

Ordered: 7+ GB 128GB

On: 09/09/16 @ 05:45AM PST

Shipping date was originally 11/16 - then the shipping date disappeared for about a week; now its back, showing 11/16.

Location code: W779201

No charge to my account yet -

I really hope I see a reason to keep this order - I hate to say it, but do not plan on waiting until November, while going month to month with Verizon... If I was going to switch carriers, now would be the time.

Fingers crossed!

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Re: What is your deliver by date for iPhone 7 Plus?

Member

Jet Black 128GB shows as shipped Sat Sept 24.  FedEx scheduled delivery date Wed Sept 28.

Ordered 9/9 @ 12:20am (confirmation email came at 12:30a).  Took 20 minutes due to Vz site problems.

Confirmation email ship date: 10/5

Website order status ship date: 10/12

Re: What is your deliver by date for iPhone 7 Plus?

Member

I apologize in advance for the long post...

Just a warning to those of you that are still waiting for your orders... Pray that they don't ship via UPS!!!!

I ordered 2 7 pluses on 9/9 at around 9 am.  One gold, 128GB and one silver, 128GB.  The gold shipped on 9/16, the silver on 9/18.


When I placed the orders, I told the operator on the phone several times what the address was and to be sure to include the suite number of my office.  She even read it back 3 times (She also had to cancel the first order because she ordered the wrong color).

All through the tracking process on UPS.com, I saw that there was no address information available.  Being concerned, I rechecked the order and sure enough, the suite number was missing.  I immediately called UPS and they told me that the package was in their system, but he had no idea where it was going because there was no address info.  He said, it was because Verizon had not yet uploaded the shipping form, but assured me there as no issue.

Monday comes, and I get an email from UPS stating a delivery exception- because the address was incorrect.  I immediately called UPS because I knew BOTH orders had been taken at the same time so both would be incorrect.  I got transferred to the mysterious "special iphone dept", where the rep took the correct information and told me no worries, it would affect delivery by a day for the gold, change for the silver.

Monday night, at 9:30, I get another exception email from UPS, stating that my gold phone was being returned to the sender because of the incorrect address.  I immediately called UPS again, and got "sorry, nothing we can do." 

I'll make this part as short as possible.  I called UPS the next morning, and that began 5 days of torture.  I was lied to, hung up on, and lead astray.  Now, before you react, I was EXTREMELY nice on the phone with each agent, knowing full well that being nasty would get me nowhere.

I even called Verizon and spoke to a very helpful (at least I thought so) rep who tried to call UPS on my behalf and they denied her request to resend as well.  Unfortunately, her promises to follow up and handle this issue herself were never followed through.  I was promised a call on Friday, and a jump the line order because the error was on Verizon's part.

Fast Forward, after publicly posting on the UPS FB page about their awful service, I actually got some help.  The local UPS office tried their best to help me, but lo and behold, after a call from UPS this morning telling me the package was being resent to me, I got a text from Verizon 2 hours later congratulating me that my new phone had been delivered.. to the warehouse in Ft Worth.

I was able to call yesterday and get another helpful agent, who was able to process a new order for me without having to wait for the original order to be received, since they had confirmed that it was coming back.  Unfortunately, I was told by this agent, that a jump the line order was NOT possible, as it is reserved only for phone orders that are DOA.  This was very disappointing, as the original error was clearly on the part of Verizon.  So now, my expected ship date is 10/19, via FedEx.  I am happy to be able to get a phone, but very disappointed in Verizon's willingness to help me get it sooner as it was their error originally that caused the headache.

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Re: What is your deliver by date for iPhone 7 Plus?

Member

oh geez! sorry to hear about that! Mine is also coming UPS but i have no suite number.

Best of luck to all!

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Re: What is your deliver by date for iPhone 7 Plus?

Member

Just for the record, I forgot to mention in my original post, the Silver which was also labeled incorrectly, had the address changed and was delivered, even after UPS told me they were not allowed to change shipping addresses on iPhone orders.

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Re: What is your deliver by date for iPhone 7 Plus?

Sr. Member

This may have been mentioned in one of the threads on this site. They are long and I don't have time to search. I apologize if this is a repeat.

I originally ordered a 7Plus 256 in jet black. The delivery was just marked as "November". After thinking a lot I canceled that order and ordered the same but matte black last week on the 22nd. The delivery was marked as 2 - 3 weeks.

Since then I have been checking the stock at the two local Apple stores. They would have some but not the 256 black that I want. The stock fluctuates during the day. This morning something told me to check and dang they had it in stock. I logged into Apple's site to hold it for me but it was rejected as I already had a pending order for my phone number. I decided to gamble. I canceled my online order. I immediately went back to the Apple store site but now I had attempted too many logins so I was blocked for an hour. I told my boss I needed to take an early lunch. Luckily one of the two stores is 12 minutes from my office. I hauled tail there and made it. I got my 256 black 7Plus!

So DON'T give up checking the Apple Store's stock if you have one relatively close. Today was the first day that either local store had it in stock.

Good luck to all.

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Re: What is your deliver by date for iPhone 7 Plus?

Member

I ordered my 256 7plus in JB on 9/9 at 8:12am Central time here in Tennessee. Original ship date was 10/19. That changed yesterday when I got my tracking number. Looks like it originated in Memphis so I should have it tomorrow...Wednesday at the very latest.

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Re: What is your deliver by date for iPhone 7 Plus?

Member

If i decide to drive to an apple store first thing tomorrow morning and get the 7+ in store on the verizon payment plan, am i still eligible for Verizon's upgrade every year promo?

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Re: What is your deliver by date for iPhone 7 Plus?

Member

I ordered the Iphone 7+ 128GB in Matte Black on 9/9 a little after 9pm.  Deliver by date 10/12.  This will be my first ever iphone, so have been anxious for it to arrive.

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Re: What is your deliver by date for iPhone 7 Plus?

Member
391. Re: What is your deliver by date for iPhone 7 Plus?

01nbContributor

Jet Black 128GB shows as shipped Sat Sept 24.  FedEx scheduled delivery date Wed Sept 28.

Ordered 9/9 @ 12:20am (confirmation email came at 12:30a).  Took 20 minutes due to Vz site problems.

Confirmation email ship date: 10/5

Website order status ship date: 10/12

I ordered mine the same time (3:20 est) as you did. Jet Black 128GB. I don't have a shipping notification yet. Did you receive one from Verizon? My verizon still shows ship date 10/5. Same as confirmation email. phone.PNG

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