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What can I do if I do not remember my passcode and I'm lock out of my iPhone 7?

Gatorlady
Member

I can not remember my pass code and I'm locked out of my iphone 7. What can I do?

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Re: I can not remember my passcode and I'm lock out of my iphone 7.

Community Manager
Community Manager

Gatorlady,

Let's see what we can do to get you into your device. Have you tried using iTunes to erase the device? Here's a link to help with the process http://apple.co/18AOKlA

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can not remember my passcode and I'm lock out of my iphone 7.

Community Manager
Community Manager

Gatorlady,

Let's see what we can do to get you into your device. Have you tried using iTunes to erase the device? Here's a link to help with the process http://apple.co/18AOKlA

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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