Verizon commercials and call center answering machines.
MARGIELIBRA
Contributor - Level 2

I'm wondering why when you call Verizon the automated message says iPhones 7 and 7plus are in stores. Even the commercials say that. That's false advertisement I would say.

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Re: Verizon commercials and call center answering machines.
Acrillix
Specialist - Level 2

That is because they are in-store. You cant change a commercial or a automated message like that. Some stores may have the iPhone 7 in stock while others don't.

What they are saying is: "The iPhone 7 and 7 Plus are now available for purchase in stores! Dependent on actual in store inventory"

Re: Verizon commercials and call center answering machines.
rcschnoor
Legend

MARGIELIBRA wrote:

I'm wondering why when you call Verizon the automated message says iPhones 7 and 7plus are in stores.

Are you saying that there are NO display models? Are you saying that there are NO configurations of either of these models? Or are you simply saying the color and size you would like to get is not available? I have been in "stores" and there are SOME configurations of EACH of these devices available along with display models of each. So they are in EVERY store I have visited since release day, at least. Not ALL colors and not ALL memory sizes, but there are SOME available.

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Re: Verizon commercials and call center answering machines.
MARGIELIBRA
Contributor - Level 2

Of course you can change a commercial. It's done everyday. It was misleading and so are the messages. And those can also be changed.

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Re: Verizon commercials and call center answering machines.
Acrillix
Specialist - Level 2

Are you serious?!? There are over 2,000+ Verizon Wireless stores/kiosks in the United States! So you seriously think they can change this for everytime a store goes out of stock with a certain model of iPhone 7?!? ​SERIOUSLY???

Re: Verizon commercials and call center answering machines.
MARGIELIBRA
Contributor - Level 2

Um that's not what I meant. after the phones came out and the supplies were very low, Verizon was still airing commercials about how they were in the stores but really weren't. That's all I meant. Especially the 7 plus ones.

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Re: Verizon commercials and call center answering machines.
Acrillix
Specialist - Level 2

OK but that's how you made it sound.... And they were, just maybe not in metropolitan areas

Re: Verizon commercials and call center answering machines.
MARGIELIBRA
Contributor - Level 2

Lol smh. Ok I give up.

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Re: Verizon commercials and call center answering machines.
Acrillix
Specialist - Level 2

What bro? Like really though I read it and that's how it sounded. Perhaps it couldve been worded differently.

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Re: Verizon commercials and call center answering machines.
Piscestg
Specialist - Level 1

It may be a stretch, but I suggest checking with an Apple store if you have one close. I had a 256 black on order with a delivery of mid-October. I was checking the store's stock several times a day and on September 26th they appeared for a short time. I took an early lunch and grabbed it and canceled my order. Luckily they are 12 minutes from my office. Also, as of this morning, that store has the coveted jet black 256 in stock. Good luck.