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Keep receiving no sim card installed message

CUBS8489
Member

I've had my iPhone 7 for about 3 months. All was fine...until today. I keep receiving "No SIM card installed" every so often. I've tried all existing troubleshooting steps:

- airplane mode on/off

- shutdown/restart

- reseat SIM card

- check for carrier and OS updates

It's the oddest thing - it works for a while, then it doesn't for a while. Cycle keeps repeating. I've also noticed that my cellular connection no longer connects to LTE (display just says "Verizon" instead of "LTE"). Related to SIM card? Maybe.

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Re: Keep receiving no sim card installed message

Community Manager
Community Manager

Cubs8489, I know that I would be just as concerned with my phone losing its reception or switching to a No SIM card installed error message. We are here to help out. The steps you have performed are really good steps. I recommend stopping by your nearest direct VZW store for a new SIM card, as replacing the SIM would be the next best step to take. Use this link to find the closest store to you:

 

https://www.verizonwireless.com/stores/

 

Please check mark the Do Not Include Authorized Dealers box.

 

Keep us posted with the results after the utilizing the new SIM card.

 

NicandroN_VZW

Follow us on twitter @VZWSupport

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