How do I turn off Find My Phone?

Member

I tried returning my phone to Verizon as part of the trade-in program. I didn't turn off "find my phone" and received a notification that it will be returned to me, if I do not turn it off. Is there any way to turn off "find my phone" remotely without using iCloud? I already erased the phone from my iCloud account already, so I can't do it there.

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Re: Find My Phone

Customer Support

Let’s figure this out, SWOONPDX. You can still turn off the Find my iPhone remotely with your iCloud account even if you have erased it from the phone,. Here is how: http://vz.to/2dRCD74

If you have any problems with these steps, please click on the iCloud link


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Find My Phone

Customer Support

Let’s figure this out, SWOONPDX. You can still turn off the Find my iPhone remotely with your iCloud account even if you have erased it from the phone,. Here is how: http://vz.to/2dRCD74

If you have any problems with these steps, please click on the iCloud link


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: Find My Phone

Member

I too have this problem ... kind of .... we went to find my phone removed all devices and it still says phone is on ...  all devices have been removed ... what further needs to be done.

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