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Group messages not coming through

AndrewJones88
Member

I am able to send group messages, and a friend has confirmed they are coming through -- but when people reply on the thread I am not getting any of the replies.

I've restarted my phone. I've updated to IOS 11. I've deleted the group thread and started a new one.

I was traveling in Denver over the weekend and at night on Saturday received 110+ messages all at once from throughout the day that I had missed. I am wondering if the traveling or switching of towers has messed something up?

-Andrew

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Re: Group messages not coming through

Community Manager
Community Manager

AndrewJones88,

 

We want to make sure you can receive all your messages. Group messages are a great way to communicate nowadays. Let's get this working again. Are you still having trouble after starting a new thread? Do you have any trouble with single text or iMessage?

 

JenelleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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