viewing data usage

mrcando
Member

Why can't I see my data usage during the current billing cycle?

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Re: viewing data usage

Community Manager
Community Manager

Monitoring data usage during the bill cycle is just as important as seeing what has been consumed on prior cycles, mrcando. You came to the right spot to get some expert help. You can monitor current cycle data use (and set up controls on same) here: http://spr.ly/660513rGH, from a computer. If you prefer to use the app, as rschnoor suggested, the data used is on the landing screen. Please let us know if these solutions work for you.

 

GeorgeS_VZW

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Re: viewing data usage

mrcando
Member

Sorry, I should have said, "Why can't I view my data usage FOR the current billing cycle During the current billing cycle. It shows the data usage for the previous cycle, but nothing  for the current cycle.

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Re: viewing data usage

rcschnoor
Sr. Leader

If you have the MyVerizon app on your device, it should show you how much data has counted towards your line during the current billing cycle.

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Re: viewing data usage

Community Manager
Community Manager

Monitoring data usage during the bill cycle is just as important as seeing what has been consumed on prior cycles, mrcando. You came to the right spot to get some expert help. You can monitor current cycle data use (and set up controls on same) here: http://spr.ly/660513rGH, from a computer. If you prefer to use the app, as rschnoor suggested, the data used is on the landing screen. Please let us know if these solutions work for you.

 

GeorgeS_VZW

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Re: viewing data usage

jxhickey
Member

I don't see the data usage for the 2 lines on by bill that is due today

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Re: viewing data usage

jxhickey
Member

I am looking at the bill online and I don't see the GB broken down by each of the 2 phone numbers on my bill.

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Re: viewing data usage

Community Manager
Community Manager

Hi jxhickey, we're here to help! I'm always curious as to how much data each line on my account is using. Please see the steps below.

1.) Click on View Bill
2.) Next Page will have how your account number & under that it will allow you to click on where it says "view activity usage"
3.) Click on "view activity usage"
4.) Next page will show each line on the account
5.) Click "view" for the line you wish
6.) There is a graph there where it shows the amount of data each line has used or you can view it when downloaded to a spreadsheet

Does this information help?  AliciaD_VZW

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