anyone having problems with speaker-no one can hear me

[carolann905]

I just purchased the iphone 6 and when I press speaker, people can not hear me, plus I can hardly hear them when phone is on regular volumn, I read on the internet this is a problem, I am not the only one. need to know what to do-

[vzw_customer_support]

Hi carolann905!

I apologize for the inconvenience, let's see what's causing the problem with your speaker! When did the issue begin? Do you experience the issue with all or specific callers? Has your phone been exposed to any physical/water damage?

AyaniB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!