Why do my calls go to voicemail immediately?
MarkBTaylor
Newbie

All of my calls go immediately to voicemail.  How do I fix this?  iPhone 6Plus.

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Re: Calls go immediately to voicemail. How do I fix this iPhone 6Plus
Elements
Specialist - Level 1

Check if Do Not Disturb is turned on. While on the home screen, swipe up from the bottom of the screen to pull up your control center. It should have a moon icon on it that will be either greyed out or purple. If it's purple, Do Not Disturb is turned on. Tap on it to turn it off.

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Re: Calls go immediately to voicemail.  How do I fix this iPhone 6Plus
Ann154
Community Leader
Community Leader

Do you have the silent switch on? All calls set to forward? Dial *73 to cancel any call forwarding.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Calls go immediately to voicemail. How do I fix this iPhone 6Plus
Elements
Specialist - Level 1

Check if Do Not Disturb is turned on. While on the home screen, swipe up from the bottom of the screen to pull up your control center. It should have a moon icon on it that will be either greyed out or purple. If it's purple, Do Not Disturb is turned on. Tap on it to turn it off.

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Re: Calls go immediately to voicemail. How do I fix this iPhone 6Plus
danieller_vzw
Verizon Employee

I rely on my phone to keep me connected on all calls and definitely want you to have the same experience, MarkBTaylor. Let's look further into this and make sure you are receiving all calls. When did this start? Where you are located when this happens? Does the phone show a missed called?

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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