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Why can't I change back to my default ringback tone?
KarenAE
Member

i have changed to my default ringback tone yet my husband still gets christmas music????

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Correct Answers
Re: my ringback tone won't go away
vzw_customer_support
Customer Support

Hello KarenAE,


Ringback tones are a great way to customize your caller’s experience. There are many options when managing your ringback tones. You will want to ensure that his specific number does not have any tone assigned to it. You can also set up tones for different days of the week or times of the day. You will want to ensure these have not been set to a different tone as well. Here is a great link to help you manage your ringback tones: https://www.verizonwireless.com/support/how-to-use-verizon-tones/


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: my ringback tone won't go away
vzw_customer_support
Customer Support

Hello KarenAE,


Ringback tones are a great way to customize your caller’s experience. There are many options when managing your ringback tones. You will want to ensure that his specific number does not have any tone assigned to it. You can also set up tones for different days of the week or times of the day. You will want to ensure these have not been set to a different tone as well. Here is a great link to help you manage your ringback tones: https://www.verizonwireless.com/support/how-to-use-verizon-tones/


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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