all of a sudden the touch screen does not work and phone will not take a charge. I'm using an Apple charger and there has been no water damage and the phone has not been dropped. This phone is 4 days old.
Solved! Go to Correct Answer
If it's only 4 days old return it to the place of purchase (if ordered online from Verizon you can go to a Verizon store) and have it exchanged.
Agree, a 4 day old with no response touch screen and not charging should just be taken back and replaced. The only thing I would do is a full reboot to make sure that doesn't fix it. Even then it would make me nervous something is really wrong and will keep coming back. After 14 days, your options worsen dramatically. Right now you can just get a another new phone. After 14 days, you will get a refurbished model.