What should I do if I returned my device but forgot to erase the data on it?
WS8602
Newbie

i sent in my iphone 6s for a trade-in but i forgot to reset the phone and erase the data, please help

Labels (2)
0 Likes
1 Solution

Correct answers
Re: trade-in iphone 6s
derekr_vzw
Verizon Employee

WS8602,

I understand you concern with having your information still on the phone. You could try try signing into icloud.com, if the device is still register. You can remote wipe the device through Find My iPhone.

DerekR_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: trade-in iphone 6s
derekr_vzw
Verizon Employee

WS8602,

I understand you concern with having your information still on the phone. You could try try signing into icloud.com, if the device is still register. You can remote wipe the device through Find My iPhone.

DerekR_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: trade-in iphone 6s
leiwangphd
Enthusiast - Level 1

The only thing you can do is to log in your iCloud.com.

0 Likes