What should I do if I forget my password?

[Lindsay01]

I forgot my iphone6 password during the setup process. What do I do?

[rcschnoor · Accepted solution]

Your Appleid password or your unlock screen password?

If it is your Appleid password, you can get it reset. If it is your unlock screen password, you may have to set up the phone as a new device and start over.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple ...

[vzw_customer_support]

Lindsay01, sorry to hear about the password mishap. I am sure this is unsettling. Is this the password to unlock the phone or the apple ID password? If it is the Apple ID password use this link to reset it: http://apple.co/1jomad9. If it is the screen lock/password this link will help with that: http://apple.co/1O321nI . Let us know if you need anything else.
AnthonyM_VZW
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