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This is BS. I stayed up to order my kids new 6's. I have done nothing all night but get ECPD errors. I have been on hold for 40 min and no live chat is available. Nice job Verizon.

Member

Seriously?

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Re: This is **.  I stayed up to order my kids new 6's.  I have done nothing all night but get ECPD errors.  I have been on hold for 40 min and no live chat is available.  Nice job Verizon.

Member

Verizon is giving preference to new customers right now.  Existing customers are getting errors.

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Re: This is **.  I stayed up to order my kids new 6's.  I have done nothing all night but get ECPD errors.  I have been on hold for 40 min and no live chat is available.  Nice job Verizon.

Member

Thats unreal. Thats fine- on launch day they will be holding one for me and waiving my upgrade fees or I will be switching to AT&T whom I can't stand. I love Verizon's coverage but this is truly ridiculous.

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Re: This is BS. I stayed up to order my kids new 6's. I have done nothing all night but get ECPD errors. I have been on hold for 40 min and no live chat is available. Nice job Verizon.

Member

same experience here..getting really frustrated

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Re: This is BS. I stayed up to order my kids new 6's. I have done nothing all night but get ECPD errors. I have been on hold for 40 min and no live chat is available. Nice job Verizon.

Member

thats not right...

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Re: This is BS. I stayed up to order my kids new 6's. I have done nothing all night but get ECPD errors. I have been on hold for 40 min and no live chat is available. Nice job Verizon.

I went onto the apple store app, it at least let me reserve an iPhone and will send an email when apple can talk to Verizon to finalize the order. It's not a perfect solution but at least it's something that I have one reserved! Worked on the website for over an hour and because I get 25% off my calling plan through my company I kept getting an error.

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