Stuck on iTunes
MG71
Newbie

My phone is stuck on iTunes apple support restore page

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Re: Stuck on iTunes
vzw_customer_support
Customer Service Rep

MG71, we are sorry to hear about the condition of your device. Can you please clarify if your device is connected to a computer? Please follow this link https://www.verizon.com/support/knowledge-base-115076/ to view the steps on how to Soft Reset your device (located in on the Alternate Method).  Please share your results.

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