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Just added an Iphone 6 to our family plan. Within 2 weeks we started getting messages about increased data use , and soon to max out data for month.
Has been similar posts from others. If this is a frequent occurrence why hasn't verizon started cautioning customers who upgrade thatthis oculd happen and that they need to take precautions. Of course these warnings come with recommendations to increase data plan. But our data use habits HAVE NOT CHANGED. Can someone give me some informed feedback on this issue and recommnedations please.
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AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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He is on wifi at work and at home, He only uses his data when he is using GPS driving to and from work.
He is 26 YO and is in information systems. He is very savy regarding his technology and cautious with his data usage. In 24 hours he was notified that he used 25% of his data while not even using his phone.
There is an problem that verizon should know about and inform their customers about his issue.
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AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Make sure Wifi isn't shutting off during sleep.
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4G LTE will use twice as much data as 3G, plan ahead
What apps are using the data? Go to Settings/Cellular and each app listed will tell You what apps he is using all the data with. Report back.