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Sim tray will not open

Member

Just received new iPhone. Can't open sim try. Am using sim tray opening device. Getting po's

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Re: Sim tray will not open

Community Manager
Community Manager

Hello Margedlans,

We definitely want to ensure you are able to get your sim card inserted into your new phone. What exactly is happening when you try to eject the sim card tray?

Here is a helpful link: https://www.verizonwireless.com/support/knowledge-base-178457/

ChristopherM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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