No Network Connection iPhone 6
JARKON40
Newbie

Hello,

This has happened quite a few times then happened again this morning.  Using the phone in an area that has good service the phone says "no network connection"  In a good service area and was also connected to Panera's wifi and phone said no network connection.  Enabled the phone's hot spot and then there was a connection.

There have been numerous other times when in a good service area because there wasn't a wifi connection the phone would not connect to the internet.

Regards,

Jared

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Re: No Network Connection iPhone 6
vzw_customer_support
Customer Service Rep

Having a reliable connection to the internet is always a must, JARKON40. You’ve provided us with some great details. It is indeed a strange occurrence when you have no network connection while connected to Wi-FI, but you have a connection if you turn on your phone’s mobile hotspot. When did this issue first start happening? Does this happen with all attempts to connect to the internet, or only within a specific application? Do other Verizon users have the same trouble with their internet connection?

JosephE_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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