Iphone 6s won't turn on at all

MommaJosh
Member

Iphone 6s won't come on.  I've tried holding the home and side button down for 10, 20, 30 and longer seconds.  Not working.  How can I get the phone to turn on?

0 Likes

Re: Iphone 6s won't turn on at all

Community Manager
Community Manager

MommaJosh, is your iPhone 6s connected to the charger when attempting to power it on? If not, please do so and let us know if this helps. 

Does the device show any signs of damage?

JoseL_VZW

0 Likes

Re: Iphone 6s won't turn on at all

jcarstens329
Member

I am having this issue while phone is plugged in to working charger and outlet. Initially, my phone had a completely white screen and was frozen that way. I did a hard reset and now it won't turn on at all. 

0 Likes

Re: Iphone 6s won't turn on at all

Community Manager
Community Manager

jcarstens329

 

Yikes, that is never good to hear. I know how I depend on my phone for just about everything. I'm more than happy to help. If the phone is unresponsive, you may need to reset the phone again using iTunes, see here http://support.apple.com/kb/HT1414. Does that help?

EdwardL_VZW

0 Likes