I changed a phone number on my account and the new number didn't activate. How do I fix this?

Rocksteadee
Member

I changed my phone number and the directions to activate it did not work.

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Re: I changed a phone number on my account and the directions didnt activate number didnt work

fernandobot
Sr. Member

just restart the phone. if that doesn't work for whatever reason go to Settings > General > Reset > Reset Network Settings. (doesn't delete any info, but you will need to connect the WiFi again)

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Re: I changed a phone number on my account and the directions didnt activate number didnt work

fernandobot
Sr. Member

if it's 3G phone dial *228 and select option #1 for programming

if it's a 4G phone simply restart the phone and give it a couple minutes to reprogram itself to the new number

Re: I changed a phone number on my account and the directions didnt activate number didnt work

Rocksteadee
Member

Thanks

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Re: I changed a phone number on my account and the directions didnt activate number didnt work

Rocksteadee
Member

Is iPhone 6+ 4g

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Re: I changed a phone number on my account and the directions didnt activate number didnt work

fernandobot
Sr. Member

just restart the phone. if that doesn't work for whatever reason go to Settings > General > Reset > Reset Network Settings. (doesn't delete any info, but you will need to connect the WiFi again)

View solution in original post

Re: I changed a phone number on my account and the directions didnt activate number didnt work

philomagic
Member

thank you for posting this, totally helped!

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Re: I changed a phone number on my account and the directions didnt activate number didnt work

georgelyons
Member

that did the trick

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