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How Can I Find My App Store On My New Device?

Hannahlkirk98
Member

I recently transferred my plan to pre paid and now my App Store on my iPhone has disappeared. I cannot find or access it online. Can someone help me? Fhd

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Re: I recently transferred my plan to pre paid and now my App Store on my iPhone has disappeared. I cannot find or access it online. Can someone help me?

Weth
Sr. Leader

Did you put restrictions accidentally on your phone?

Look at Settings - General - Restrictions. If you have the Installing Apps setting turned off, you won't see the app store.

If that doesn't work, you may need to restore the phone from backup.

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Re: I recently transferred my plan to pre paid and now my App Store on my iPhone has disappeared. I cannot find or access it online. Can someone help me?

Weth
Sr. Leader

App store would not be affected by switching to prepaid. I suspect this is just coincidental. To restore Apple's base apps if any are missing do this:

Go to Settings - General - Reset - Reset Home Screen Layout

That brings back any Apple icons that are missing.

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Re: I recently transferred my plan to pre paid and now my App Store on my iPhone has disappeared. I cannot find or access it online. Can someone help me?

Hannahlkirk98
Member

Unfortunately, I did this and I am still without the App Store.

Hannah Kirk

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Re: I recently transferred my plan to pre paid and now my App Store on my iPhone has disappeared. I cannot find or access it online. Can someone help me?

Weth
Sr. Leader

Did you put restrictions accidentally on your phone?

Look at Settings - General - Restrictions. If you have the Installing Apps setting turned off, you won't see the app store.

If that doesn't work, you may need to restore the phone from backup.

View solution in original post

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Re: I recently transferred my plan to pre paid and now my App Store on my iPhone has disappeared. I cannot find or access it online. Can someone help me?

Hannahlkirk98
Member

That was it! You're the best!!!!! Thanks so much!!

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