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Could a Verizon Rep check my order status?

cekosman
Member

Using the Edge program, my iPhone 6 Plus 64gb was ordered in store on the 12th around 11 am. On the paper they gave us at the store it said that the delivery date was the 19th. I still have not received the phone and the 'Order Status' page keeps saying that "there is an error with our system, please try again later" or something along those lines. Could a rep please check my status?

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Re: Could a Verizon Rep check my order status?

vzw_customer_support
Customer Support

I regret to learn of the issues when checking your order status, cekosman! I just sent you a private message so that I can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: Could a Verizon Rep check my order status?

cekosman
Member

Verizon Wireless Customer Support How do I find my private messages?

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Re: Could a Verizon Rep check my order status?

tikibar1
Sr. Leader

They're in your forum inbox, i.e., click the drop-down next to your user name at the top of the page and choose Inbox & Activity.  Then on the left-hand side of the page, click Inbox.

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