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Can I limit data on individual phones on my account?

Member

I have 6 iPhones on

my family plan. Can I limit data usage on some individual phones? (Teenage girls!!!)

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Re: Data

Customer Support

Kitizibug,


Keeping data usage under control is definitely important so I completely understand your concern. You can use Family Base to set data usage limits on each of the lines. Visit http://vz.to/1N9ZE3R for more info. Make sure you select the option to stop all data once usage limit reached and power the phone off/on once you have added the usage limit. Keep us posted if you need further assistance.


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Data

Leader

I think you're supposed to be able to use Family Base to do so (not sure if there are any limitations for the feature on iPhones). It's a monthly cost feature but I think you can get the first month for free...then you can make sure that it works the way you need it to.

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Re: Data

Customer Support

Kitizibug,


Keeping data usage under control is definitely important so I completely understand your concern. You can use Family Base to set data usage limits on each of the lines. Visit http://vz.to/1N9ZE3R for more info. Make sure you select the option to stop all data once usage limit reached and power the phone off/on once you have added the usage limit. Keep us posted if you need further assistance.


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: Data

Member

So you have to PAY for the service to limit data per line??????

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Re: Data

Sr. Leader

If you want Verizon to do it for you, yes.

If you want to limit the data on your own, there is no cost.

No one wants to be the bad guy. I was able to limit the data on my children's phone(s) just fine during their teenage years. If they used too much, they lost phone priviledges. It's not that hard.

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Re: Data

Customer Support

KarenHelp,

 

I want to make sure we are setting the right expectations for you, as this thread originated several years ago and our newest offerings will work differently. As a general piece of information, if you end up paying for Smart Family, both pricing options are less than the cost of a single GB of overage (which is $15), and provide benefits far beyond simply capping data. You can learn about all the great benefits of the feature here: http://spr.ly/66031D2ZS

 

Depending on your needs, you may benefit from our Just Kids plan, which does require at least one line on Mix and Match Unlimited, but includes Smart Family at no additional cost. You can compare and contrast the Mix and Match plan options here: http://spr.ly/66041D2Zs

 

Does this information help?

 

ColinH_VZW

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