I am having this same issue with my new iphone XR. Is there a setting somewhere that can be adjusted to show the phone number of the person calling?? Thank you!
Just switched to Verizon and this is driving me batty. I'd rather see the number if the number isn't in my contacts.
Just started having the same problem with a 6s that I've had for years. Also causing me major problems using my phone for work purposes. Get off your butts and fix this annoying problem, Verizon!