Re: Caller ID Displays Unknown Name instead of number

hal78
Member

I am having this same issue with my new iphone XR.  Is there a setting somewhere that can be adjusted to show the phone number of the person calling??  Thank you!

Re: Caller ID Displays Unknown Name instead of number

bobbis27
Member

Just switched to Verizon and this is driving me batty. I'd rather see the number if the number isn't in my contacts.

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Re: Caller ID Displays Unknown Name instead of number

JMT13
Member

Just started having the same problem with a 6s that I've had for years.  Also causing me major problems using my phone for work purposes.  Get off your butts and fix this annoying problem, Verizon!

Re: Caller ID Displays Unknown Name instead of number

ND7
Member

Turning off HD Voice in your Verizon app (under Account: Add-Ons: HD Voice) fixed this problem for me. New Verizon user with iPhone XR.

Re: Caller ID Displays Unknown Name instead of number

rensides
Member

After having this issue drive me crazy for months (and no resolution after speaking with Verizon reps), I read this thread and removed HD Voice AND Call Filter from the MyVerizon app on my phone.  Problem solved!  Go to the MyVerizon app on your phone>my account>add-ons and select the app you want to remove and the line you want it removed from.  Numbers are displaying again!

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