why wont my iphone 5c install the new ios 10.1.1 update
Having the most up to date software is important for your phones performance, Gina2255. Let’s take a closer look at the phone to see what’s going on. What happens when you try to update? Any error messages? Do you have enough storage to complete the update?
DanielleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
well now I powered my phone off to restart it and it wont come back on
That is definitely concerning to hear that your phone wont power on after attempting to restart the device. Let's keep working on this. What happens when you try to power your phone on? Does anything happen when you plug it in to charge?
JosephB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
