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lost phone... keep number?

Member

if a phone is lost/stolen, can you keep the existing phone number and put it on your new phone? or do you have to get a new number too?

thanks!!

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Re: lost phone... keep number?

Customer Support

mb123456!

I'm sorry to hear your phone has been lost or stolen! Have we been able to suspend the line already for you? If yes, the line is on hold and you can place your replacement device back on that line and keep your number. You can start the activation of your repalcement device on My Verizon.

RuthW_VZW
Follow us on twitter @VZWSupport

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Highlighted

Re: lost phone... keep number?

Customer Support

mb123456!

I'm sorry to hear your phone has been lost or stolen! Have we been able to suspend the line already for you? If yes, the line is on hold and you can place your replacement device back on that line and keep your number. You can start the activation of your repalcement device on My Verizon.

RuthW_VZW
Follow us on twitter @VZWSupport

View solution in original post

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