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iphone 5s when making calls person on other cant always hear me

Member

when i make calls somethimes the person on the other end cant hear me, sometimes they can, always works with speaker phone

has anyone else had this problem?

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Re: iphone 5s when making calls person on other cant always hear me

Customer Support

Hey there, Davidwmerlin! I'd be very upset if my calls were going the way your calls have. I apologize for that! Let's delve deeper into this matter. I see that your audio is reliable during speakerphone mode calls. Do you use a headset (wired or wireless)? If so, how do those calls go? Has your device been damaged in any way? Do you notice any consistent factors in these trouble calls (same callers, same location when the call is made, only on incoming/outgoing calls)?


DionM_VZW
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Re: iphone 5s when making calls person on other cant always hear me

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not using bluetooth or wired head set will try that later

not damaged in any way and only 2 moths old

have only noticed it on out going calls so far

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