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iPhone 5 not working with data or won't send text messages

Member

Is it possible to get my phone replaced by verizon, my phone is not usable right now and I need it in case of emergency. On my LCD screen you can also see thin blue lines throughout; it looks like it is getting worse, is there anything I can do about this??

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Re: iPhone 5 not working with data or won't send text messages

Not applicable

I would go to an Apple Store and if under a year of ownership let them warrant it.

Good Luck

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Re: iPhone 5 not working with data or won't send text messages

Community Manager
Community Manager

Wow! Have not heard of an issue like that before! Let's get this figured out! Is the touchscreen responding to your touch? When did the lines appear? Does the phone have any signs of physical or liquid damage? Use think link to determine if it does, there is also a way to view the Liquid Damage Indicator in the phone http://vz.to/1xbpcqs

SandyS_VZW

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