Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Member

Hope you got yours fixed. I had the same problem and had to reactivate my phone.

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Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Member

I appreciat you letting me know the information.

Do I have to reset all content and settings in Settings menu for the reactivation of my phone?

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Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Customer Support

kalnim,

You got it. And just for a little step by step help walkthrough for a hard reset, please follow http://vz.to/17aDIPT . After you've done that, please test things out and let us know how it goes.

EvanO_VZW

Follow us on Twitter @VZWSupport

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Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Member

yes I am too.  has it been solved yet?

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Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Member

I am having the same issue.  Just received my iphone 5s.  was running iOS7 on my 4s with great reception.  Now, with the 5 I have half the bars I normally would.  I have a network extender in my home and I still don't have full bars.

I spoke with Verizon tech support and was told it is Apple's new antenna in the 5 that is causing the issues.

So, I either have to get a new device or a new service provider.

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Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Customer Support

Hey there hschurr,

The iPhone 5s is a great device and I want you to have an excellent experience with it. The last thing I want to see you do is find a new service provider. I am confident we can resolve your issue.

Please follow me and dm me so I can review your account in detail. We may have to file an investigation with our network repair team.

NicholasB_VZW
Follow us on Twitter @VZWSupport.

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Re: iPhone 5 iOS 7 Upgrade Problem - Weak Signal Reception

Sr. Leader

- You'll not only need to send a Follow request to that they'll have to approve, they also will need to send you a Follow request that you'll have to approve.  Once you both are Following each other, then you can send them a Direct Message.

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