An Accepted Solution is available for this post.
Jump to solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I Cannot receive calls. Caller reaches sound as if phone is blocked or out of order. I tried all troubleshooting tips, except SIM card. Where is it? Version 8.3 downloaded.
Solved! Go to Correct Answer
1 Solution
Correct answers
An Accepted Solution is available for this post.
Jump to solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you. I finally realized that call forwarding was on. I must have hit the star key by mistake. Once I deactivated that, I was good.
Linda
3 Replies
An Accepted Solution is available for this post.
Jump to solution.
Re: i cannot receive calls. Help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Ensure the device is powered off.
- From the right edge of the device, remove the SIM card tray.
Utilize the SIM eject tool (or paperclip) to unlock the tray by inserting it into the provided slot.
- Remove the SIM card from the SIM card tray.
If applicable, refer to Insert the SIM Card.
An Accepted Solution is available for this post.
Jump to solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you. I finally realized that call forwarding was on. I must have hit the star key by mistake. Once I deactivated that, I was good.
Linda
An Accepted Solution is available for this post.
Jump to solution.
Re: i cannot receive calls. Help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ah. Classic.