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My ios 10.1.1 has been stuck for over 24 hrs, drains my battery and limits function. How do I stop it?
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Hello JOHBRY5,
We definitely want to get your iPhone 5 in perfect working order. Are you attempting to download the update using your WiFi or by having your phone connected to your computer? What exactly is your phone showing?
ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I am updating using wifi. In "settings" uder iCloud Drive it says " Upgrading."
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Thank you. This may be connectivity trouble, JOHBRY5. In addition to restarting your home wifi router and mode, we suggest resesting the network settings as described here: https://support.apple.com/en-us/HT204051
Let's us know how this works out.
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!