how can i get my visual voicemail to work again? it says visual voicemail currently unavailable. i can hear my messages, but i also want to be able to see what phone number(s) on my voicemail as well

[janbibb57]

my visual voicemail isn't working. I can hear my messages but I want to be able to see what numbers are on my voicemail

[vzw_customer_support · Accepted solution]

Hello janbibb57,

I'd be happy to help get your Visual Voicemail working. When you say you can hear your messages, are you calling your voicemail to hear them, or are they playing through the Visual Voicemail app? You can use this guide to complete troubleshooting steps to get it working again. http://vz.to/12TLCsR

Thank you,
MichelleH_VZW
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