I am a new iphone 5 user. I have received 2 bills, first one said I was probably going over my data plan usage so I upped the data. Second bill, only three days into the bill cycle, said we were OVER the data useage limit!!!!! So I upped the data again. What is going on? Does the iphone NOT use my home wifi when we are at home? Settings show the wifi is on. Please help me, we can not afford this. Am I charged for using my own wifi on the iPhone? Help please.
We want you to easily manage the use of your data CherylCoco! Wifi is a great way to cut down on cellular data. Did you verify your wifi is properly connected? Do you see a 4G indicator or is the wifi logo present at the top of the main screen? Did you check that cellular data was turned off? Additionally, how about testing it in a different wifi location?