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cannot activate iphone 5s

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Received my new iphone 5s. Activated it on itunes but cannot make calls. I get emails but cannot receive or make calls

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Re: cannot actiavte iphone 5s

Community Manager
Community Manager

dwspinks, congratulations on your upgrade to a new iPhone 5S! Let's get you started right away! Did you power your previous device off? Does your new iPhone display "Verizon" at the top of your status bar? For the steps on how to complete the activation of your device, click http://vz.to/16y5LcK  Keep us posted. We're here to further assist you if needed. 

LasinaH_VZW
Follow us on Twitter @VZWSupport

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