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cannot activate iphone 5s
dwspinks
Member
‎10-31-2013 05:53 AM

Received my new iphone 5s. Activated it on itunes but cannot make calls. I get emails but cannot receive or make calls

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Correct Answer!
Re: cannot actiavte iphone 5s
vzw_customer_support
Customer Support
‎10-31-2013 09:49 AM

dwspinks, congratulations on your upgrade to a new iPhone 5S! Let's get you started right away! Did you power your previous device off? Does your new iPhone display "Verizon" at the top of your status bar? For the steps on how to complete the activation of your device, click http://vz.to/16y5LcK  Keep us posted. We're here to further assist you if needed. 

LasinaH_VZW
Follow us on Twitter @VZWSupport

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