Why won't my phone charge when it is on?

rosskt
Member

So my phone is plugged into the charger but wont charge while the phone is on. I turned it off all night last night with the battery at 7% and woke up with it at 100%. Has anyone else had this problem and if so how is it fixed.

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Re: phone won't charge when it is on

Weth
Sr. Leader

Could be battery going bad or charger going bad.

Cheapest first step is borrow another charger and see if that fixes the problem. If so, get a new charger.

If not, I would advise taking it to an Apple Store to get checked out.

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Highlighted

Re: phone won't charge when it is on

Weth
Sr. Leader

Could be battery going bad or charger going bad.

Cheapest first step is borrow another charger and see if that fixes the problem. If so, get a new charger.

If not, I would advise taking it to an Apple Store to get checked out.

View solution in original post