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Why is my voice mailbox still showing as full?

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I have a new iPhone 5C. Recently I've had issues that my voicemail box has been full for a while. I have deleted all in the voicemail location under PHONE. I have also erased them permanently. I tried calling in to my voicemail to delete but it just asked me to delete them soon and offered me set up options (no deleting options). I tried pressing 7 anyway, no luck. Also, if you go to voicemail now, its completely blank and empty besides editing my greeting. There is no way to even access old VMs. I looked in General Settings and Back up for voicemails, nada. Any suggestions?

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Re: Trouble with full VM box after deleting all VMs permanently - Iphone 5C

Community Manager
Community Manager

We'll make sure to solve this mystery mchdrum35! Since you have manually deleted the messages and still getting this error, I would recommend Resetting the Network Settings http://vz.to/1iVWrpb then checking again. Keep us posted!

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: Trouble with full VM box after deleting all VMs permanently - Iphone 5C

Community Manager
Community Manager

We'll make sure to solve this mystery mchdrum35! Since you have manually deleted the messages and still getting this error, I would recommend Resetting the Network Settings http://vz.to/1iVWrpb then checking again. Keep us posted!

AshleyS_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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Re: Trouble with full VM box after deleting all VMs permanently - Iphone 5C

Member

Everytime my phone goes to VM it says the VM is full and can't take any messages. There are no VM messages. The've all been deleted and the deletes cleared. So I reset the network settings like suggested. What would that have to do with the voicemail? Anyway, it didn't solve the VM full problem (of course).