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Why can't I get my device to turn on?

Miatakoala
Member

Used my 5-day old iPhone 5c and noticed charge was at 50%. Fifteen minutes later tried to turn it on to use it, and it was dead. Held the "on" button on for 20 seconds; still won't come on. Plugged it into charger; won't charge.

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Re: iPhone 5c won't come on. Held on button down; still won't come on. Won't charge.

Weth
Sr. Leader

Hold home button and "on" button (also called sleep wake button) together for 10 seconds.  If all goes well you'll see a forced reboot and the Apple symbol.

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Re: iPhone 5c won't come on. Held on button down; still won't come on. Won't charge.

Weth
Sr. Leader

Hold home button and "on" button (also called sleep wake button) together for 10 seconds.  If all goes well you'll see a forced reboot and the Apple symbol.

View solution in original post

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