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When the battery completely drains it takes and hour to come back on when connected to the charger?

Member

IPhone 5 battery completely dies it will take an hour to get a charge to even come back on, what is the problem?

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Re: When the battery completely drains it takes and hour to come back on when connected to the charger?

Customer Support

Oh wow, TyRod. An hour is a bit excessive. When your battery dies, it is important to let the phone rest so it can get a base charge going. This can normally take 5 to 10 minutes. Are you using the original charger that came with the phone? Third party chargers may present issues when charging.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: When the battery completely drains it takes and hour to come back on when connected to the charger?

Member

Had that problem but it righted itself after I factory reset and Verizon was back up and running sorry no help

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