Unable to make or receive calls since software update
wellsweetstell

Greetings,

I updated the software on my Iphone 5 about a week ago and since then I haven't been able to make or receive any calls. I tried restarting the phone, resetting the network settings, and checked that there is steady coverage in my neighborhood. The only thing I can think of is that something happened when I updated the software. Is anyone else having a problem? Is there anything I can try that I haven't tried yet?

Thank you,

Stella

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Re: Unable to make or receive calls since software update
Katerinadp
Enthusiast - Level 2

I had that problem too and I was told to connect the phone to my computer (which has iTunes) and sync it. The provider (Verizon for me) had to update its settings, which happened with the sync-ing and then the phone worked normally again.

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