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Problem with group messaging?

alyy_mae
Member

A couple of days ago I started receiving only some of the texts that the people in the group message were sending. I receive some messages, but not others. Sometimes the ones that I hadn't received are received hours after the messages were sent. Please help, as it is very hard to communicate while not receiving all of the messages at the correct time. Thank you!

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Re: Problem with group messaging?

Community Manager
Community Manager

Hello alyy_mae, Let's get you back to the party! Does it appear that the messages that do not come through are coming from users with a certain type of device, i.e iPhone or Android? Is Group Messaging currently turned on which enables MMS capabilities among the group? Check Settings>Messages>Group Messaging>ON. Have you recently installed any new applications from the App Store? I look forward to your reply so that we can get this resolved!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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