NEW iPHONE 5S WITH UPGRADE - ASSIGNED WRONG PHONE NUMBER

sogafyrfytr
Member

I have an iPhone 5.  I ordered a new iPhone 5S using a daughters upgrade.  I requested that the upgrade be transferred to my number. CSR said not problem. 

I received the phone and the shipping papers have my daughters phone number on it.

I don't have time in the immediate future to go to the local store. 

Can I use the Activation page to activate this phone to my number, using the option "I want to activate a device never associated with this account"?

If not is there a way to do this without having to go to the local store for a new sim card?

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Re: NEW iPHONE 5S WITH UPGRADE - ASSIGNED WRONG PHONE NUMBER

shutterbug07
Novice

call customer care. tell them you need to activate your phone on your number. They can do it with no problem and you dont need a new sim card. thats the quickest and easiest way for you to get your phone activated.

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Re: NEW iPHONE 5S WITH UPGRADE - ASSIGNED WRONG PHONE NUMBER

sogafyrfytr
Member

Thank you for the quick reply.  I tried that once early this morning.  And was told I had to go to the store, but that doesn't just seem right to me.  I will call again!

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Re: NEW iPHONE 5S WITH UPGRADE - ASSIGNED WRONG PHONE NUMBER

sogafyrfytr
Member

Well that won't work.  2nd time told I have to go to the store so the SIM can be changed. - This is sooooo stupid. 

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