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My new iphone 5c will does not get a good signal at home and will not make or receive calls. Our galaxy phones work fine. Any tricks to find towers or get better service with the new phone?
lindz_fay
Newbie
‎08-18-2015 12:06 PM

My new iphone 5c will does not get a good signal at home and will not make or receive calls. Our galaxy phones work fine. Any tricks to find towers or get better service with the new phone?

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Re: My new iphone 5c will does not get a good signal at home and will not make or receive calls. Our galaxy phones work fine. Any tricks to find towers or get better service with the new phone?
vzw_customer_support
Customer Service Rep
‎08-18-2015 12:25 PM

Hello Lindz_fay


I'm sorry to hear reception has changed with the iPhone. Let's look into this. What zip code are you in? Does service improve outside? When did you upgrade?
JoeL_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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