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My new iPhone 5S only had it for four days. At first, connected to my home network no problem. But now, I just get the message "Unable to join network" Nothing to do with passwords or anything. Please advise.

Member

My iPhone 5S is acting up- not allowing me to join my home wifi network.  Tried all resets, reboots, etc. and even some suggestions from online.   No dice.  Please advise.   It's a brand new phone.

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Re: My new iPhone 5S only had it for four days. At first, connected to my home network no problem. But now, I just get the message "Unable to join network" Nothing to do with passwords or anything. Please advise.

Novice

Call apple to do a hard reset and its iPhone 5 ( not 5s) if that don't work I would return it for a new one

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Re: My new iPhone 5S only had it for four days. At first, connected to my home network no problem. But now, I just get the message "Unable to join network" Nothing to do with passwords or anything. Please advise.

Novice

How far you are with home wifi unit?

Are you on the same floor?

you may need a repeater or another wifi

See get Wifi stand next to the unit

Some old Wifi need to up date softwear what is your set on wifi?

look on the information on google

I do not know what your house made out of, but some room the wifi will be weak.

that why I need second wifi unit for the bed room.

some Wifi unit only good 100 ft some are good for 300 ft

right of verizon name at top left corner there will some bars you need three or four bars to work.

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Re: My new iPhone 5S only had it for four days. At first, connected to my home network no problem. But now, I just get the message "Unable to join network" Nothing to do with passwords or anything. Please advise.

Sr. Member

before you do a hard reset, go into wifi and "forget" this network, make sure you put your key in correctly and try again

Did you change your wifi password? Are you able to connect another device using the same password key?

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