Kanenaga

[Kanenaga]

I'm in Japan, having signed up for international text and voice plans. My phone won't phone -- it receives calls and texts, and sends texts (slowly) but calls don't go out. I have data roaming turned off, but all else is enabled. Help!

[vzw_customer_support · Accepted solution]

Hello Kanenaga

I'm sorry your having difficulties in Japan. I know how important it is to have a device while traveling. Please reach out to our global support team here to troubleshoot your device: http://bit.ly/xZd3pS

JoeL_VZW
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